About us

When it comes to front of house and corporate reception services, we pride ourselves on bringing together exceptional service, operational excellence and exacting standards.

We create exceptional, memorable experiences… one guest at a time – enhancing each customer’s journey at every touch point throughout your organisation.

Our team specialises in delivering five-star front of house services including:

  • Reception;
  • Switchboard;
  • Helpdesk;
  • Reservation bookings;
  • Meeting room management;
  • Training and development;
  • Floor concierge; and
  • Event management.

Our Client Services team was established as part of the Mitie Group PLC in 2007. In the last five years we have seen a strong demand for our bespoke corporate reception services offer which combines a unique focus on organisational behaviour and cultural change with award winning training. Our success so far has allowed us to create tailored reception and front of house solutions for 43 prestigious clients across the UK.

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Mitie
Mitie is a £2bn revenue strategic outsourcing company. We work with people who want to perform better – now and in the future. We help our clients to run more efficient and effective businesses by looking after their facilities, their energy needs and the people they’re responsible for. We have more than 70,000 people using their passion, knowledge and ingenuity to deliver the very best for each and every client.

We work with our clients in three ways:

  • Strategy and consultancy
  • Facilities, people and energy management
  • Service delivery including catering, cleaning, security, maintenance, landscaping and pest control
    Some take full advantage of our whole range of expertise, others may only need one aspect of what we do.

No other business in the UK offers so many of these services under one roof, delivered individually and together by people with such a strong sense of purpose.

People tell us we’re spirited, imaginative and committed.

It’s all this that makes us special. It’s this that makes us Mitie. Find out more at http://www.mitie.com

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