Out the front door, let the week start.
In the office, reception or staying in the car
Total commitment, so they know who we are.
Visitors are greeted with a cheery smile
As the ‘Hosts’ number we begin to dial
Heads a buzzing with new ideas,
And lots of new staff overcoming their fears
As part of a team or working alone,
Support is always at the end of the phone
Charity events raising a lot of money,
Doing midnight walks or selling cakes so yummy
Reading newsletters and training tips,
Looks after our welfare and avoids any blips
Health and Safety making conditions all the better
When we’re answering the phone or typing a letter
Managers liaising with all of their staff,
As they all undertake numerous tasks
And at the end of the day as we say goodbye,
We know a good job was done, we never question why
‘Cos we’re the Mitie Client Services team, did you have any doubt?
No one ever has to ask what we‘re all about,
We’re a focused lot, a team sublime
‘Cos we give exceptional and memorable experiences
to one guest at a time’.
Jan Powell is a receptionist for Mitie Client Services and clearly a very talented poet to boot!