“On the 1st day of Client Services Christmas we are delighted to bring to you, a roundup of all our charity and volunteering…”

It goes without saying that at client services giving to those who are less fortunate plays a pinnacle part in our company’s culture. 2012 has seen us contribute an exceptional amount of money and time to causes closest to our hearts.

Back in early spring Vanessa Manterola launched a new scheme ‘Soap and Hope’ designed to collect hotel amenities and sample toiletries from around the country to be donated to The Passage a homeless shelter in Victoria, London.  The word quickly spread and the team managed to collect an astonishing 960 items for the shelter and have every intention to launch this scheme again in 2013.

We have worked with The Passage for many years however 2012 has seen us break all of our records. We completed an outstanding 373 hours of volunteering by preparing and serving breakfast every Monday plus collected an incredible 1370 items during the Warm Hugs appeal which will go so far to keep the passage’s clients comfortable this winter.

A huge thank you to all of the team members who have given their time to help with the passage and a special thank you to Vanessa Manterola and Lucy Nixon for their exceptional planning and organising this year.

We have also continued to support Great Ormond Street Hospital Children’s charity (GOSHCC) this year with Victoria Gilmour and the Communications team organising dress down days, bake sales and raffles to name but a few! We have also seen a GOSHCC charity gig organised by the RBS team in London plus Victoria and Tom Robinson completed triathlons for the charity. The combined efforts of all our teams have seen our running total for GOSHCC exceed a staggering £28K over the past four years. That is 19% of MITIE Groups total for the whole of MITIE…a truly inspiring effort.

And we didn’t stop there! The communications team managed to raise nearly £2K for Breast Cancer research during Pink Fridays; Bank of America, Merrill Lynch and our Rolls Royce teams took part in the Shoebox appeal sending Christmas presents to children in Africa. We had many a hairy male taking part in Movember and our very own charity champion John Lockyer not only cycled around London delivering Poppies to many of our clients sites to raise money for this year’s Poppy appeal, he also dressed up as Scooby Doo to complete the fancy dress walk he had organised through the streets of London.

Quite simply an astonishing year for Client Services’ charity efforts. We can’t wait to see what 2013 has in store.


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